Tenant FAQs

Answers to your frequently asked questions

  • Can you hold a place before I apply?

    Depending on the length of time, demand for the property and qualifying following the tenant screening, it is possible.
  • Do I pay first month’s rent and last month’s rent with my security deposit?

    No, just the first month’s rent.
  • How old do you have to be to apply?

    18 years old and have steady income
  • Is the deposit refundable?

    After necessary repairs, painting and cleaning are completed, the remainder of the security deposit is refunded.
  • You have a property I want to rent. How do I apply?

    On this website, is an online application. If you meet the following criteria, please submit your application: a monthly gross income (what you earn before taxes) equal to 3 times the rent, a credit score of 660 or higher, no accounts in collections, a good job and landlord history and are 18 years of age or older.
  • How do I pay rent?

    Our website provides easy access to your own portal where you can pay rent deducted directly from your bank account.
  • I want to get a pet. What do I do?

    Several of our rentals do allow pets, but there are breed and weight restrictions. Additionally, a non-refundable pet deposit plus a monthly pet fee is added to your lease.
  • I want to move out, but my roommate wants to stay. What do I do?

    As you have signed the lease agreement, it is a binding contract and both of you are responsible for a full month’s rent each month until the end of the lease. It is possible for you to find a new tenant who will take over your position. Please keep Ally PM apprised of your situation.
  • My lease expiration is coming and I want to move out. What do I do?

    Just after 90 days we will reach out to inquire if you are interested in renewing your lease. 60 days before the end of your lease is the last date you may inform Ally PM that you are not renewing your lease for another year.
  • Who is responsible for paying for repairs & maintenance requests?

    The property owner pays for repairs.